This has led to a shortage of computer chips and extended transport times of goods shipped from Asia to Europe. However, taking the next steps on our journey will remain demanding, for example due to delays in the delivery of materials because of the pandemic. This requires us to continue taking the most effective actions, collaborating with partners, and being innovative, for example by researching the viability of hydrogen-powered vehicles. Going forward, we will continue to invest in decarbonising our operations through electrification and renewable fuels. The fuels we use are certified sustainable, meet high quality standards and are made of vegetable waste streams. This helped us increase the share of the total number of kilometres we drove on bio-LNG in large trucks to 13% in 2021. We also introduced the use of bio-LNG for our large trucks in 2021, and it made up 50% of the total LNG we used during the year. By the end of the year, the share of kilometres driven on renewable diesel by our own fleet was 13%. As a diesel made from renewable raw materials, HVO100 produces 90% less CO 2 emissions during its life cycle compared to fossil diesel. In 2021 we scaled up our use of renewable diesel, called HVO100, on our delivery vans and large trucks across the Netherlands. Because on an average day we transport mail, parcels and goods over 1.2 million kilometres across the Benelux, we are focusing on increasing the share of renewable fuels we use as a transitional solution, as we work towards expanding the electrification of our owned and leased fleet across our networks.Īs we switch from fossil fuels to a fully electric fleet, we are using renewable fuels as a transitional measure. Although the vast majority of our last-mile mail delivery is done predominantly on foot or by bike, inter sorting-centre transport is carried out by trucks and last-mile parcel delivery by vans. To truly reduce our own environmental footprint we need to increase the number of clean kilometres we drive and travel. Clean kilometres Decarbonising our own activities

137 kilometre